Privacy Policy

Introduction

Prism Windows & Doors, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request a quote for our services
• Subscribe to our newsletter
• Communicate with us via phone, email, or other means

The personal information we collect may include:

• Name: First and last name
• Email Address: Your email address for communication
• Phone Number: Contact phone number
• Service Inquiries: Information about the window and door services you're interested in
• Property Information: Address and details relevant to providing service quotes

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To respond to your inquiries, provide quotes, and deliver window and door services
• Communication: To communicate with you about your requests, appointments, and services
• Customer Support: To provide customer support and respond to your questions
• Improve Our Services: To improve our website and services based on user feedback and usage patterns
• Marketing: To send you promotional materials (with your consent where required)
• Legal Compliance: To comply with legal obligations and protect our rights

Who Has Access to Your Data

We may share your information with the following parties:

• Employees: Our employees who need access to your information to provide services
• Contractors: Third-party contractors who assist us in operating our business and serving customers
• Service Providers: Third-party services that help us operate our website and business
• Legal Requirements: When required by law or to protect our legal rights

Third-Party Services

We use the following third-party services that may collect or process your data:

• FormSubmit: We use FormSubmit to process contact form submissions. Your form data is sent through their service to deliver your inquiry to us. For more information, see formsubmit.co.
• Google Maps: We use Google Maps to display our location. Google may collect information about your use of the map. See Google's Privacy Policy for more information.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Request Data Deletion

You have the right to request that we delete your personal information. To request data deletion, please contact us at:

Email: info@prismwindowcraft.us

We will respond to your request within 30 days.

Other Rights

Depending on your location, you may also have the right to:

• Access your personal information
• Correct inaccurate information
• Object to processing of your information
• Request a copy of your data

Cookies

We use cookies and similar tracking technologies on our website. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: