Terms of Service

1. Acceptance of Terms

By accessing and using this website operated by Prism Windows & Doors, LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our website or services.

We reserve the right to modify these Terms at any time. Your continued use of our website following any changes constitutes acceptance of the revised Terms.

2. Description of Service

Prism Windows & Doors, LLC provides window and door sales, replacement, and installation services. Our services include but are not limited to:

• Window sales and installation
• Door sales and installation
• Window replacement services
• Door replacement services
• Consultation and assessment services
• Custom window and door solutions

All services are subject to separate service agreements and quotations provided prior to commencement of work.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding contract
• Provide accurate and complete information when requested

By using our services, you represent and warrant that you meet these eligibility requirements.

4. User Responsibilities

When using our website and services, you agree to:

• Provide Accurate Information: All information you provide must be accurate, current, and complete.
• Lawful Use: Use our website and services only for lawful purposes and in accordance with these Terms.
• Account Security: Maintain the confidentiality of any account credentials and accept responsibility for all activities under your account.
• Communication: Respond promptly to our communications regarding service requests and appointments.

5. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose or to facilitate illegal activities
• To transmit spam, advertisements, or other unsolicited communications
• To impersonate any person or entity or misrepresent your affiliation
• To engage in fraud, deception, or misleading practices
• To interfere with or disrupt the website's operation or security
• To collect information about other users without consent
• To transmit viruses, malware, or other harmful code
• To violate any applicable laws, regulations, or third-party rights

6. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Website design and layout
• Service descriptions and pricing information
• Photographs and videos

is the property of Prism Windows & Doors, LLC and is protected by United States and international copyright and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this website without our prior written permission.

7. Disclaimer of Warranties

THIS WEBSITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED HEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY OF CONTENT

We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

Product and service warranties are provided separately in service agreements and are limited to those expressly stated in such agreements.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRISM WINDOWS & DOORS, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS OR REVENUE
• LOSS OF DATA
• BUSINESS INTERRUPTION
• PERSONAL INJURY OR PROPERTY DAMAGE

arising from your use of or inability to use our website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or your use of our website shall not exceed the amount you paid us, if any, for access to our services.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party websites or services.

We encourage you to review the terms and privacy policies of any third-party websites or services you visit.

10. Indemnification

You agree to indemnify, defend, and hold harmless Prism Windows & Doors, LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content you submit or transmit through our website

11. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including but not limited to:

• Violation of these Terms
• Conduct that we determine to be harmful to other users or our business
• Legal requirements or requests from law enforcement

Upon termination, your right to use our website and services will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States of America, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our website or services shall be resolved exclusively in the state or federal courts located in Massachusetts.

13. Dispute Resolution

We encourage you to contact us first to resolve any concerns. If a dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, or through the courts of Massachusetts as provided above.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Prism Windows & Doors, LLC regarding your use of our website and services.

16. Contact Information

If you have any questions about these Terms, please contact us: